Privacy Policy

This Privacy Policy explains how we collect, use, and protect the personal data submitted through madhavkushwaha.com (the "Site") via our forms, tools, and direct contact channels. We are committed to processing your information transparently and using it only for the purposes described below.

1. What Information This Site Collects

We only collect personal information that you voluntarily provide to us, or technical information necessary for the operation of the site. Based on the features available on this Site, we may collect the following:

• Service Inquiry Forms: When you request a service or consultation, we collect your full name, work email address, phone number, company name, website URL, the service(s) you are interested in, a description of your challenge or goal, and any additional message you provide.
• Course Inquiry Forms: When you inquire about a course, we collect your full name, email address, phone number, self-reported experience level, the course(s) you are interested in, your goals, and any additional message you provide. (Note: Course enrollment inquiries are handled via contact forms or direct messaging; we do not process payments directly on the website.)
• Unified Contact Form: Our main contact page adapts based on the nature of your inquiry (Service, Course, General/Uncertain, or Other) and collects the relevant fields listed above depending on your selection.
• Direct Contact Channels: If you contact us directly via phone call, WhatsApp, or email, we collect the contact details you use to reach us and any personal information you choose to share in that correspondence.
• Free SEO Tools: Our free SEO tools run entirely in your web browser (client-side). Any URLs, text, or files you input for analysis are processed locally on your device and are never sent to, stored on, or logged by our servers.
• Optional Analytics: If you accept optional tracking, Google Tag Manager may load configured tags on pages where it is present. The current site disclosure identifies Google Analytics. Those services may process technical and usage information such as your IP address, browser or device details, pages visited, and referring source. The current Tag Manager container configuration should be checked to confirm all active tags and the data they collect.

2. How This Information Is Used

The information you submit is used strictly for the following purposes:

• To respond to your service, course, or general inquiries.
• To provide the requested consultations or marketing services.
• To communicate with you regarding an ongoing engagement or course enrollment inquiry.
• To gather feedback and improve our service offerings.
• If you accept optional tracking, to understand how visitors use our site and improve our content through analytics.

We do not sell your personal information to third parties. We do not use your information for purposes beyond responding to and fulfilling the specific inquiry or engagement it was submitted for, unless you are separately and explicitly informed otherwise.

3. Third-Party Services and Data Sharing

We share personal data only with service providers necessary to operate the site and fulfill your inquiries, or as required by law. The third-party services that may process your data include:

• Optional Analytics: Google Tag Manager and Google Analytics, if enabled in the current container and after you accept optional tracking.
• Form Processing: FormSubmit receives contact form submissions and routes them to info@madhavkushwaha.com, the recipient currently specified in the forms.
• Direct Messaging: WhatsApp (if you choose to contact us via our WhatsApp link)
• Hosting & Security: Cloudflare (for site hosting, CDN, and security)
• Site Resources: Google Fonts, Tailwind CSS's CDN, and cdnjs (Font Awesome) provide fonts and front-end resources. Requests to these providers may disclose technical connection information such as your IP address and browser details.

These providers process data according to their own privacy policies. The Google Tag Manager container has not been independently verified, so its active tags and any additional recipients must be confirmed by the site operator.

4. Cookies and Tracking

Optional Google Tag Manager tags are blocked until you accept optional tracking in the on-site notice. Your choice is stored in your browser's local storage so it can be remembered on this device; this preference storage is not itself a cookie. The exact cookies or similar technologies set by optional tags depend on the current Tag Manager configuration.

You can reject optional tracking initially or change your choice later using Cookie settings in the site footer. See our Cookie Policy for details. If you do not accept optional tracking, those tags are not loaded.

5. How Long Information Is Kept

Since our site does not use user accounts, we only retain the personal data you submit via contact forms or direct messages for as long as necessary to fulfill the purposes outlined in this policy, such as answering your inquiry or maintaining communication for an ongoing service.

If you wish for your past inquiry data to be deleted, please see the "Your Rights" section below.

6. How Information Is Protected

We implement reasonable security measures to protect the personal information submitted to us. This includes securing data transmissions via SSL/HTTPS and restricting access to stored inquiry and client data to authorized personnel only.

However, no method of transmission over the Internet or method of electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

7. Your Rights Over Your Information

While we do not require account creation to use this website, you may contact us at any time to exercise your rights regarding any personal information you have provided to us via our contact forms or direct messages. You have the right to:

• Request access to the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request the deletion of your personal data.
• Withdraw consent or unsubscribe from any ongoing communications at any time.

To exercise any of these rights, please contact us at hi@madhavkushwaha.com. We will respond to your request in accordance with applicable laws.

8. Children's Privacy

Our services and courses are intended for professionals, businesses, and adult learners. Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you believe we might have any information from or about a child under 16, please contact us.

9. International Data Transfers

We operate primarily from Nepal, but utilize global infrastructure like Cloudflare for hosting and site delivery. If you are located outside Nepal, please note that information you provide may be transferred to and processed in countries other than your own, in accordance with the practices of our third-party service providers (like FormSubmit and Google).

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The "Last Updated" date at the top of this page reflects the most recent revision. Continued use of the Site after a change constitutes acceptance of the updated policy.

11. Questions About This Policy

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: hi@madhavkushwaha.com
• Phone / WhatsApp: +977-9814843335
• Location: Imadol, Lalitpur, Bagmati Province, Nepal